Some channels keep buffering how do I fix it?

1)Refresh the listings. (i.e. Live TV, Movies & Series)
2)Clear the cache on your IPTV app.
3)Make sure your device is up to date.
4)Restart your device.
5)Reboot your modem.
6)If issue persist try installing a VPN as your ISP may be throttling the connection.

7)Delete unused apps to free up more storage and memory in your device.

8)Its is recommended that your download speed be a minimum 50 Mbps.

Fix playback errors and general issues

Clear the cache on your IPTV app. Restart your device and reboot your modem. This fixes most general issues.

On the Xstream app when I change channels it keeps going back to the home screen?

Clear the cache on the app and restart your device. If issue still persists go to the Live EPG section to change channels.

Do you have another IPTV app I can use?

Yes if your having issues with our Xstream app you can try downloading our Lemo app. Go to https://lemoiptv.xyz/android You can use the same login for our Xstream app.

What is the Portal/Server URL?

http://ky-iptv.com:25461

How many devices can I install in my subscription?

On a single connection you can install up to 3 devices but cannot be played simulatenously. Our system can detect more than one connection at a time and can boot one of them off. Extra connections are $10/month.

How do I display the EPG?

On our XStream app or IPTV Smarters Pro app. Go to the home screen click on the settings icon and select EPG. Refresh the EPG.

To enter our EPG manually the URL is http://ky-iptv.com:25461/xmltv.php?username=yourusername&password=yourpassword

How can I renew my subscription?

You can use the same payment link in the email we sent you. It takes 1 - 3 hours to reactivate your subscription. If it has not reactivated within that time please contact us and we will fix it right away.

I'm using a different IPTV app. What is the Portal URL?

You can enter our Portal URL http://ky-iptv.com:25461

What is your M3U playlist URL?

http://ky-iptv.com:25461/get.php?username=yourusername&password=yourpassword&type=m3u_plus&output=mpegts

Replace with yourusername and yourpassword

How do I download your Xstream app?

You can download our free Xstream app by following instuctions here https://www.xstreamip.tv/android/

How can I watch on Windows?

You can download IPTV Smarters Pro for Windows. Follow instructions here https://www.xstreamip.tv/windows/

How do I download an IPTV app for my apple device?

You can use and download a 3rd party app here https://www.xstreamip.tv/apple/ however we cant fully support 3rd party apps but it will work with our service.

Do I need a VPN on your service?

If you find that some channels are buffering consistently it is recommended you use a VPN such as IPVanish as your ISP may be throttling the connection.

How can I check the status of your service?

You can check out the status of our servers by going here https://www.xstreamip.tv/status/

SUpport