Some channels keep buffering how do I fix it?

1)Refresh the listings. (i.e. Live TV, Movies & Series)
2)Clear the cache on your IPTV app.
3)Make sure your device is up to date.
4)Restart your device.
5)Reboot your modem.
6)If issue persist try installing a VPN as your ISP may be throttling the connection.

7) If you are on a VPN disconnect and try connecting to a different server.

How do I display the EPG?

On our XStream app or IPTV Smarters Pro app. Go to the home screen click on the settings icon and select EPG. Refresh the EPG.

To enter our EPG manually the URL is http://ky-iptv.com:25461/xmltv.php?username=yourusername&password=yourpassword

How can I renew my subscription?

We accept PayPal as payment. You can use our PayPal link https://paypal.me/xstreamip to renew your subscription and make future payments.

I'm using a different IPTV app. What is the Portal URL?

You can enter our Portal URL http://ky-iptv.com:25461

What is your M3U playlist URL?

http://ky-iptv.com:25461/get.php?username=yourusername&password=yourpassword&type=m3u_plus&output=mpegts

Replace with yourusername and yourpassword

How do I download your Xstream app?

You can download our free Xstream app here https://www.xstreamip.tv/android/

How do I download an IPTV app for my apple device?

You can use and download a 3rd party app here https://www.xstreamip.tv/apple/ however we cant fully support 3rd party apps but it will work with our service.

Do I need a VPN on your service?

If you find that some channels are buffering consistently it is recommended you use a VPN such as IPVanish as your ISP may be throttling the connection.

How can I check the status of your service?

You can check out the status of our servers by going here https://www.xstreamip.tv/status/

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